At some point, your furnace will develop a few operational problems, or worse, it’ll completely take a dive. And when that happens (it’s inevitable, so plan for it), you need to have a furnace repair specialist whom you can trust to fix the problem promptly.

Unfortunately, not all furnace repair companies do excellent work, so you must do your due diligence to find a quality contractor. If you’re unsure how to do that, read on to learn what you should look for to find the best furnace repair company for your needs. 

Ask for Referrals

Do you know anyone who’s recently hired a furnace repair or replacement specialist? Did they have a great experience? Ask that person for a company recommendation! Even if it wasn’t recently, your trusted neighbors and local friends and family members have probably had their furnaces serviced in the past. Ask around and you might be surprised to learn just how many referrals your acquaintances are willing to share.

Read Customer Reviews

Take a few minutes to browse furnace repair company reviews online. Past customers are a great resource for learning about how the company handles service calls and investigating the level of customer service an HVAC company provides. It’s also worth taking the time to see how the company addresses any negative reviews and what they’re willing to do to ensure each customer is satisfied.

Verify Licensing and Insurance

Never hire a furnace repair company (or any home services company, for that matter) that doesn’t have proof of licensing and insurance! In the event someone gets injured on the job or your property incurs damage, you don’t want to be held financially liable for medical care or necessary home repairs.

Check Out the Company’s History

When you’re researching furnace repair companies, check to see how long each one has been in business. The longer they’ve been performing HVAC work, the better. On-the-job experience is invaluable when it comes to air conditioner and furnace repair, so if you can find a company with a decades-long track record of excellent service, it’s a solid bet. 

Look for Additional Home Services Offerings

Might you need any of your other household appliances serviced when you get your furnace repaired? Rather than hiring multiple companies to handle each type of service, why not try to find one that can help you with several things?

Many furnace repair companies are quite versatile and also specialize in plumbing, air conditioning, ductwork repair, and several other services. When you opt for one of those companies (like Steve’s Plumbing & Heating!), you’ll have a valuable resource to call on for your future household repair needs.

Get Service Estimates

Once you’ve decided on a few different furnace repair companies you like, get a service estimate from each one. An in-home diagnostic visit will get you an accurate repair quote, and it’ll also give you an opportunity to get a feel for each company’s technicians and how prepared they are to handle your particular furnace issues.

Talk Specifics

Last but not least, don’t hesitate to ask questions while you’re getting estimates! Verify the technician’s experience in the field and do a little verbal digging to find out if they really know what they’re doing. Just a simple conversation can be very telling and will help alert you to any potential red flags that may indicate the company isn’t right for your needs.

Schedule Furnace Repair With Steve’s Plumbing & Heating

Is your furnace on the fritz? Get in touch with our team at Steve’s Plumbing & Heating today to schedule furnace repairs before a cold snap hits! Since 1988, we’ve specialized in comprehensive furnace maintenance, repair, and replacement, and as always, we’re 100% committed to our customers’ total satisfaction. To learn more about our services or schedule an appointment, feel free to request an estimate online or call our Wisconsin Rapid office today at 715-421-1800.